电话英语的12大类型(3)
九、订购商品及询问：
1. I’d like to place an order for your party dress from your catalog.
2. May I order some flowers?
3. How can I pay for this item?
4. I’d like to buy the car on your TV commercial.
5. Please send me your catalogue.
6. Do you have any life Menu Magazine tenin stock?
7. How long will it arrive?
8. The Product you sent to me is not what I ordered.
9. I’m calling about an order I placed a month ago. It hasn’t arrived yet.
十、介绍几句恭喜的话：
1. congratulations! i’m sure you two will make a nice couple.
2. i heard you’re getting married. congratulations!
3. congratulations to the bride and groom2.
4. may you have a wonderful new life together.
翻译：
1. 祝你们佳偶天成。
2. 我听说你们要结婚了，恭喜阿!
3. 祝福新郎和新娘。
4. 祝新婚快乐。
还有，要是听到友人生小孩了，你可以说： coungratulations on your new baby. 翻译成中文，可以酸一点：弄璋(弄瓦)之喜。 让人值得恭喜的事情，当然不只结婚生子了，还有~~~
1. congratulations on your graduation. 学成毕业之喜。
2. congratulations on your promotion3. 恭喜你升官。
外国人喜欢在节日、逢年过节时，于亲朋好友间写卡片或打电话道贺，表达心意。(中国人也应该学习一下，尤其是对你的外国朋友和外国客户，要特别注意哦!)
当然了好事也可能发生在咱们自己身上，当接到恭贺电话时，你可以说：
1. thank you for saying so.谢谢你这么说。
2. thank you but i have a lot to learn yet.谢谢你，但我还有很多要学习的地方。
3. it’s very nice of you to say so.谢谢你这么说。
4. thank you. you flatter me.谢谢你，你过奖了。
5. thank you, i’m just very lucky.谢谢你，我只是比较幸运而已。
十一、道谢：
接受别人的礼物或招待后，打电话道谢为最起码的礼貌之一。
1. Thank you for the present. It’s just what I wanted.
2. Thank you so much for the homemade cake.
3. I don’t know how to thank you for such a beautiful flower.
4. I received your gift. Thank you for the lovely bracelet4.
翻译：
1. 谢谢你的礼物，这正是我想要的。
2. 非常谢谢你作的蛋糕。
3. 真不知道要如何谢谢你， 这么漂亮的花。
4. 我收到你的礼物了。谢谢你可爱的手镯。
当在回答他人的致谢时，可以说下面的句子，都有别客气的意思：
1. You’re welcome.别客气。
2. Not at all.这没什么。
3. It’s my pleasure.这是我的荣幸。
4. Don’t mention it.别放在心上。
5. That’s all right.这没什么。
6.No trouble at all.一点也不麻烦。
7.I’m glad you enjoyed it.真高兴你觉得满意。
十二、听不清楚：
1. Sorry, I didn’t catch you.对不起，我听不懂你说的。
2. Sorry, I didn’t understand. 抱歉，我听不懂。
3. Sorry, I didn’t get what you said. 对不起，我没听懂你说的话。
4. I can’t hear you very well. 我听不太清楚。
5. I can barely hear you. 我几乎听不到你说的。
6. I’m having trouble hearing you. 我听不清楚。
7. We have a bad connection. 通讯效果不太好。
8. I can’t catch what you are saying. 我听不太清楚你说的话。
扩展：谈判必须掌握的11大类词汇
1、出口方面的词汇
出口信贷 export credit
出口津贴 export subsidy1
商品倾销 dumping
外汇倾销 exchange dumping
优惠关税 special preferences
保税仓库 bonded2 warehouse3
贸易顺差 favorable balance of trade
贸易逆差 unfavorable balance of trade
进口配额制 import quotas4
自由贸易区 free trade zone
对外贸易值 value of foreign trade
国际贸易值 value of international trade
普遍优惠制 generalized system of preferences-GSP
最惠国待遇 most-favored nation treatment-MFNT
2、价格条件
价格术语trade term (price term)
运费freight
单价 price
码头费wharfage
总值 total value
卸货费landing charges
金额 amount
关税customs duty
净价 net price
印花税stamp duty
含佣价price including commission
港口税port dues
回佣return commission .
装运港port of shipment
折扣discount, allowance
卸货港port of discharge
批发价 wholesale5 price
目的港port of destination
零售价 retail6 price
进口许口证import licence
现货价格spot price
出口许口证export licence
期货价格forward price
现行价格(时价)current price prevailing7 price
国际市场价格 world (International)Market price
离岸价(船上交货价)FOB-free on board
成本加运费价(离岸加运费价) C&F-cost and freight
到岸价(成本加运费、保险费价)CIF-cost,insurance and freight
3、交货条件
交货delivery
轮船steamship(缩写S.S)
装运、装船shipment
租船charter (the chartered ship)
交货时间 time of delivery
定程租船voyage charter
装运期限time of shipment
定期租船time charter
托运人(一般指出口商)shipper, consignor8
收货人consignee
班轮regular shipping10 liner
驳船lighter11
舱位shipping space
油轮tanker
报关clearance of goods
陆运收据cargo receipt
提货to take delivery of goods
空运提单airway15 bill
正本提单original B\L
选择港(任意港)optional port
选港费optional charges
选港费由买方负担 optional charges to be borne by the Buyers 或 optional charges for Buyers’ account
一月份装船 shipment during January 或 January shipment
一月底装船 shipment not later than Jan.31st.或shipment on or before Jan.31st.
一/二月份装船 shipment during Jan./Feb.或 Jan./Feb. shipment
在......(时间)分两批装船 shipment during....in two lots
在......(时间)平均分两批装船 shipment during....in two equal lots
分三个月装运 in three monthly shipments
分三个月，每月平均装运 in three equal monthly shipments
立即装运 immediate16 shipments
即期装运 prompt shipments
收到信用证后30天内装运 shipments within 30 days after receipt of L/C
允许分批装船 partial shipment not allowed partial shipment not permitted partial shipment not unacceptable
