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电话英语的12大类型(3)

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  九、订购商品及询问:

  1. I’d like to place an order for your party dress from your catalog.

  2. May I order some flowers?

  3. How can I pay for this item?

  4. I’d like to buy the car on your TV commercial.

  5. Please send me your catalogue.

  6. Do you have any life Menu Magazine tenin stock?

  7. How long will it arrive?

  8. The Product you sent to me is not what I ordered.

  9. I’m calling about an order I placed a month ago. It hasn’t arrived yet.

  十、介绍几句恭喜的话:

  1. congratulations! i’m sure you two will make a nice couple.

  2. i heard you’re getting married. congratulations!

  3. congratulations to the bride and groom2.

  4. may you have a wonderful new life together.

  翻译:

  1. 祝你们佳偶天成。

  2. 我听说你们要结婚了,恭喜阿!

  3. 祝福新郎和新娘。

  4. 祝新婚快乐。

  还有,要是听到友人生小孩了,你可以说: coungratulations on your new baby. 翻译成中文,可以酸一点:弄璋(弄瓦)之喜。 让人值得恭喜的事情,当然不只结婚生子了,还有~~~

  1. congratulations on your graduation. 学成毕业之喜。

  2. congratulations on your promotion3. 恭喜你升官。

  外国人喜欢在节日、逢年过节时,于亲朋好友间写卡片或打电话道贺,表达心意。(中国人也应该学习一下,尤其是对你的外国朋友和外国客户,要特别注意哦!)

  当然了好事也可能发生在咱们自己身上,当接到恭贺电话时,你可以说:

  1. thank you for saying so.谢谢你这么说。

  2. thank you but i have a lot to learn yet.谢谢你,但我还有很多要学习的地方。

  3. it’s very nice of you to say so.谢谢你这么说。

  4. thank you. you flatter me.谢谢你,你过奖了。

  5. thank you, i’m just very lucky.谢谢你,我只是比较幸运而已。

  十一、道谢:

  接受别人的礼物或招待后,打电话道谢为最起码的礼貌之一。

  1. Thank you for the present. It’s just what I wanted.

  2. Thank you so much for the homemade cake.

  3. I don’t know how to thank you for such a beautiful flower.

  4. I received your gift. Thank you for the lovely bracelet4.

  翻译:

  1. 谢谢你的礼物,这正是我想要的。

  2. 非常谢谢你作的蛋糕

  3. 真不知道要如何谢谢你, 这么漂亮的花。

  4. 我收到你的礼物了。谢谢你可爱的手镯。

  当在回答他人的致谢时,可以说下面的句子,都有别客气的意思:

  1. You’re welcome.别客气。

  2. Not at all.这没什么。

  3. It’s my pleasure.这是我的荣幸。

  4. Don’t mention it.别放在心上。

  5. That’s all right.这没什么。

  6.No trouble at all.一点也不麻烦。

  7.I’m glad you enjoyed it.真高兴你觉得满意。

  十二、听不清楚:

  1. Sorry, I didn’t catch you.对不起,我听不懂你说的。

  2. Sorry, I didn’t understand. 抱歉,我听不懂。

  3. Sorry, I didn’t get what you said. 对不起,我没听懂你说的话。

  4. I can’t hear you very well. 我听不太清楚。

  5. I can barely hear you. 我几乎听不到你说的。

  6. I’m having trouble hearing you. 我听不清楚。

  7. We have a bad connection. 通讯效果不太好。

  8. I can’t catch what you are saying. 我听不太清楚你说的话。

  扩展:谈判必须掌握的11大类词汇

  1、出口方面的词汇

  出口信贷 export credit

  出口津贴 export subsidy1

  商品倾销 dumping

  外汇倾销 exchange dumping

  优惠关税 special preferences

  保税仓库 bonded2 warehouse3

  贸易顺差 favorable balance of trade

  贸易逆差 unfavorable balance of trade

  进口配额制 import quotas4

  自由贸易区 free trade zone

  对外贸易值 value of foreign trade

  国际贸易值 value of international trade

  普遍优惠制 generalized system of preferences-GSP

  最惠国待遇 most-favored nation treatment-MFNT

  2、价格条件

  价格术语trade term (price term)

  运费freight

  单价 price

  码头费wharfage

  总值 total value

  卸货费landing charges

  金额 amount

  关税customs duty

  净价 net price

  印花税stamp duty

  含佣价price including commission

  港口税port dues

  回佣return commission .

  装运港port of shipment

  折扣discount, allowance

  卸货港port of discharge

  批发价 wholesale5 price

  目的港port of destination

  零售价 retail6 price

  进口许口证import licence

  现货价格spot price

  出口许口证export licence

  期货价格forward price

  现行价格(时价)current price prevailing7 price

  国际市场价格 world (International)Market price

  离岸价(船上交货价)FOB-free on board

  成本加运费价(离岸加运费价) C&F-cost and freight

  到岸价(成本加运费、保险费价)CIF-cost,insurance and freight

  3、交货条件

  交货delivery

  轮船steamship(缩写S.S)

  装运、装船shipment

  租船charter (the chartered ship)

  交货时间 time of delivery

  定程租船voyage charter

  装运期限time of shipment

  定期租船time charter

  托运人(一般指出口商)shipper, consignor8

  收货人consignee

  班轮regular shipping10 liner

  驳船lighter11

  舱位shipping space

  油轮tanker

  报关clearance of goods

  陆运收据cargo receipt

  提货to take delivery of goods

  空运提单airway15 bill

  正本提单original B\L

  选择港(任意港)optional port

  选港费optional charges

  选港费由买方负担 optional charges to be borne by the Buyers 或 optional charges for Buyers’ account

  一月份装船 shipment during January 或 January shipment

  一月底装船 shipment not later than Jan.31st.或shipment on or before Jan.31st.

  一/二月份装船 shipment during Jan./Feb.或 Jan./Feb. shipment

  在......(时间)分两批装船 shipment during....in two lots

  在......(时间)平均分两批装船 shipment during....in two equal lots

  分三个月装运 in three monthly shipments

  分三个月,每月平均装运 in three equal monthly shipments

  立即装运 immediate16 shipments

  即期装运 prompt shipments

  收到信用证后30天内装运 shipments within 30 days after receipt of L/C

  允许分批装船 partial shipment not allowed partial shipment not permitted partial shipment not unacceptable

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