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电话商务英语对话

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  中学英语对话课教学的目的不仅仅是让学生懂点英语知识,同时应在加强基础知识和基本训练的过程中,使基础知识转化为言语技能,并发展成运用英语进行交际的能力,在对话课教学中,教师还必须帮助学生养成良好的口头交际习惯;清晰,流畅,达意。学习啦小编整理了电话商务英语对话,欢迎阅读!

  电话商务英语对话一

  A: Stone Corp. Hi, Mary speaking. 隐四通公司, 您好,我是Mary。

  B: Hello, I’d like to speak to Mr. Hunter, please. 你好,我想找Hunter先生。

  A: May I ask who is calling, please? 请问您是哪位?

  B: My name is Herbert Wood of IBM Computer Company. 我是IBM电脑公司的Herbert Wood.

  A: Thank you, Mr. Wood. One moment, please… (into PBX) Mr. Hunter, Mr. Wood of IBM Computer Company is on the line. 谢谢,Wood先生,请稍等。(打内线电话)Hunter先生,IBM电脑公司的Wood先生找您。

  C: Can you find out what he wants? 你可以问他有什么事吗?

  A: Yes, Mr. Hunter. (to caller) Im sorry to have kept you waiting, Mr. Wood. Mr. Hunter is rather busy right now and would like to know what you wish to speak to him about. 好的,Hunter先生。(对来电者说)对不起Wood先生,让您久等了。Hunter先生现在非常忙,他想知道你有什么事对他说。

  B: Yes, I want to buy some computer software and talk about developing some other software. I don’t know whether he is interested in that or not? 是的,我想买一些计算机软件,另外再谈一谈开发一些其它的软件。我不知道他是否有兴趣。

  A: I see. Thank you very much, Mr. Wood. Would you wait a moment, please? (to PBX) Mr Hunter, Mr. Wood wants to buy some computer software. 我明白了,非常感谢,Wood先生。请你等一下好吗?(打内线电话)Hunter先生,Wood先生想买一些计算机软件。

  C: I see. Put him on line two.  好的,请转到2号线。

  A: Yes, Mr. Hunter. (To caller) Mr. Wood, I’m very sorry to have kept you waiting. I’ll put you through to Mr. Hunter.

  好的,Hunter先生。(对来电者)Wood先生,不好意思让你久等了,我把你的电话接给Hunter先生。

  A: Good afternoon, Sales Department. May I help you? 下午好,销售部,我能帮你什么忙吗?

  B: Could I speak to Mr. Bush, please? 可以和Bush先生说话吗?

  A: I’ll see if he is available. Who shall I say is calling, please? 我要看一看他是否在。请问我得告诉他谁打来的?

  B: John Smith.

  A: Hold the line, please. Mr. Bush is in a meeting with the Managing Director at the moment, I’m afraid. Can I help you?

  请别挂机,Bush先生正在和总经理开会,我可以帮你忙吗?

  B: Well, I want to discuss with him the new contract we signed last week. 好的,我想跟他讨论一下我们上星期签订的合同。

  A: I don’t think the meeting will go on much longer. Shall I ask him to call you when he is free? 我想会议不会开得太久,我让他有空给你打电话,好吗?

  B: Yes, that would be easiest. 是的,那样最好了。

  A: Could I have your name again, please? 请再一次告诉我你的姓名,好吗?

  B: Yes. It’s John Smith.好的,我叫John Smith。

  电话商务英语对话二

  A:Hello, Bill Burton speaking. What can I do for you?

  B:Hello, Mr. Burton. This is Jenny Jenkins of Bradford and Sons returning your call. I’m sorry you missed me when you called my office this morning. My secretary said you called concerning our meeting next Tuesday?

  A: Yes, Ms. Jenkins, thank you for returning my call. I’m glad to finally get a hold of you. I wanted to let you know I will not be able to make our meeting next Tuesday. I will be out of town that day. Is there any possibility we can move the meeting to Monday?

  B: I’m sorry, I’m afraid I’m completely booked on Monday. Would it be possible to postpone until you return?

  A: Oh dear, I was counting on taking care of our meeting before I leave, but I suppose I could shuffle a few things. Yes, we can arrange something. I will be back Thursday morning. What about Thursday afternoon? Would that work for you?

  B: That should be fine. Shall we say about 2 o’clock?

  A: Perfect. I’ll look forward to seeing you at 2 o’clock next Thursday afternoon. If you need to change the time, please feel free to call me on my cell phone.

  B: Thanks Mr. Burton. I’ll see you on Thursday.

  电话商务英语对话三

  Gary:

  Madison Industries. This is Gary Green. Can I help you? Madison

  工业,我是Gary Green, 我能帮您吗?

  Mary:

  Good afternoon. Could you connect this call with Mr. Black, please?

  下午好,麻烦你接到Black先生,好吗?

  Gary:

  May I know who’s calling?

  请问您是哪位?

  Mary:

  This is Mary Fox of A.B.C. Computer Co…I’m calling on behalf of Mr. Tom Backer, the general manager of our company.

  这里是A.B.C电脑公司的Mary Fox. 我是替我们公司总经理Tom Backer先生打电话。

  Gary:

  I am sorry, Ms. Fox. Mr. Black is now in a meeting. May I have your number and ask him to call back later?

  对不起,Fox小姐。Black先生正在开会,请告诉我你的电话号码,我会让他给你打电话的,好吗?

  Mary:

  I’m afraid Mr. Baker would like to speak to Mr. Black right now. He has got an urgent matter to discuss with Mr. Black without delay.

  我想Baker先生想现在和Black先生说话,他有紧急事情与Black先生商量,不能拖延。

  Gary:

  OK. Then, would you please hold the line? (one minute later) Ms. Fox, the line is through. Mr. Black is ready to answer the call. Go ahead.

  好的,请你别挂机。(一分钟后) Fox小姐,电话接通了,Black先生可以和你通话了,请吧。

  Mary:

  Thank you for your kind assistance, Mr. Green.

  非常感谢你的善意帮助,Green先生。

  Gary:

  You are welcome.

  别客气。

  
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