雅思口语话题part2高分范文之:好的服务
大家记得曾经受过什么良好的服务吗?下面小编给大家带来雅思口语话题part2高分范文之:好的服务,望喜欢!
雅思口语话题part2高分范文之:好的服务(where you received a good service)
Describe an occasion where you received a good service from a company or shop
You should say:
What the service was
When and where it happened
Whom you were together with
How you felt about it
And explain why you think it was good service
Two years ago, I succeeded in returning a broken sweater to customer service at ABC store in Canada with my friend. I was very satisfied with the returning service there. It could be the best returning experience I've ever had.
I bought a sweater from ABC store two years ago and washed it immediately after buying it. However, I found it's broken after being washed on the same day. I took this sweater to the store, wishing I could return it by some luck because usually clothes couldn't be returned or exchanged after being washed. The lady was so nice. She apologized immediately after listening to my request. She said it's their quality problem and promised to refund in 3 business days. She apologized again for the poor quality and shopping experience. I didn't expect it could be solved so smoothly and easily. I would like to shop there again just for their great service.
雅思口语part2范文:好的服务
主题:苹果店维修服务
雅思口语part 2范文内容:苹果商店的一次服务体验。我有一个小型的Mac Mini,我用了三年。4月的一天,机器毫无预兆地不能启动了。我尝试了各种方法,但无法解决这个问题,所以我把它送到了最近的苹果商店。一个年轻人帮我检修,重装系统,几分钟后,多亏了这个年轻人,我的Mac Mini获得了重生。
Let me talk about the experience in an Apple Store. I had a small Mac Mini which I had used for three years. One day in April, the machine could not boot without warning. I tried various methods but couldn’t solve the problem, so I sent it to the nearest Apple Store which was located in the Wangfujin. That shop was newly open and it was quite spacious and there were not many people in there. There was a young man who took my mac, and checked it thoroughly. He asked several questions politely about when the machine was black screen, and what I was doing the last time the computer was fine. After a couple of minutes, he advised me that the hardware of the machine was good, and there was something wrong with the software, and it was best to reinstall the operating system, which would take me ten minutes before it was finished and reminded me that all the data in the computer would be erased. After I agreed with his suggestion, the young man immediately started to install the latest operating system for me. Several minutes later, thanks to the young man, my Mac Mini was reborn.
I was quite satisfied with the service the young man provided, he was obviously well-trained, and he was quite patient to fully understand what problem was with my mac and used his professional skills to deal with it. Besides, he was very proficient in his field, and seemed very reliable to me.
雅思口语Part2&Part3话题及范文解析:良好的服务体验
Part2&Part3 新题部分——事件类:良好的服务体验
P2
Describe a time when you received a good service from a shop or a company.
You should say:
What the service was
Who you were with when you were served
Why you went there
And explain why you think their service was good
P3
What kind of service is not good?
How do you deal with impolite waiters?
Do you think that all waiters should be given training classes?
Would you like to work in the service industry in the future?
Why do some old people want to be waiters in big cities?
解析
题目要求考生描述一次在商场或公司感受道德良好服务体验。内容需包含以下方面:这是什么服务;体验此项服务时身边陪伴的人;你去此处的原因,以及解释你为什么觉得他们的服务很好。
范文
In the modern world, with the rapid development of economy, the service providing for customers is also becoming more delicate. On account of the small town I’ve lived for 18 years, it hardly appeared that I received an impressively good service. The first good service that impresses me is from the Uniqlo store that I went to on my first year in university.
The first-year study is relative easy. One day, I invited my roommates to go shopping with me. There was a big brand of Uniqlo in the mall we went for shopping. Out of curiosity, I dragged my roommates into that Uniqlo store. When I stepped into it, no one came to me and asked what I needed. It made me feel comfortable because sometimes I just wanted to have a look at clothes without buying them. If any salesman comes to me and asks, I will feel ashamed of not buying any goods.
I looked around and picked up one or two clothes that I wanted to try on. Waiting in the line of trying on clothes, I noticed that there were three to four salesmen standing in the entrance of the fitting room to organize clothes in order. It also relieves the guilty from me about trying on clothes without buying because these salesmen don’t just serve you. By the time I was ready to leave, no one had come out and say, “thank you for coming.”.
It might be little strange to call this service a good service because there isn’t any service provided for me. However, it provides me enough space to choose goods that I need or want to buy without putting pressure on me. It respects my right of free choice which lets me feel that it is a good service I had.
雅思口语不流利的原因分析
雅思口语流利度是雅思口语考试的第一大考核原则。大部分考生在雅思口语流利度方面有两大制约条件。
其一是心理因素,就是怕出错。常见的症状就是一句话出口前,先想好中文,再在心里把它译成英语,然后再出口。这样在表达方面自然大打折扣。口试是口语考试,关键是交际能力。我们不能要求口语和书面语一样毫无差错。这时的最佳心理状态就是自信:什么问题都不在话下。考官提出问题后,最好能在5秒钟内开始回答。
其二是准备因素,就是没有准备好要说什么内容。口语的题目涉及生活各个方面,笔者经常笑称这是对自己生活的一次大回顾、大反思。如果你没有准备,没有什么话可以说,最容易犯的错误就是重复刚才自己说的话,为自己争取时间想下面要说什么,正好犯了流利的大忌。
一般来说,参加口试的考生担心自己会紧张。其实第一阶段是很轻松,考官会理解你紧张的心情,同时雅思口试的问题是由易到难,循序渐进的,因此考生很容易进入状态。很多学生考后的经验都是第一阶段一点都不紧张。最重要的是练习好心态的调整,在考试开始时的几分钟完全放松。这几分钟很关键,一旦出了错就会乱了方寸,丢失信心。一旦出错,心里也不要老是耿耿于怀,想着刚才的失利,因为下面还有机会让你补过。
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