商务英语:Telephone Calls
商务英语是以适应职场生活的语言要求为目的,内容涉及到商务活动的方方面面。今天就小编和大家一起来分享商务英语:Telephone Calls,希望能帮到大家。
商务英语:Telephone Calls
Telephone Calls 打电话
Brief Introduction
电话问询是贸易中一种很常见的方式。对于生产或交易中遇到的各种问题,如果能通过电话方式解决,那便是最快捷、最有效率的。
Basic Expressions
1. This is Dajiang Food Store. How may I help you?
这里是大江食品店。请问我怎样能帮到你呢?
2. Could you put me through to the toy department?
请帮我接玩具部好吗?
3. I’d like to order 3 cases of beer.
我打算订购三箱啤酒。
4. My name is Tony Smith, Shanghai Hotel Room 2107. My phone number is 6567- 8900.
我叫托尼·史密斯,住上海宾馆2107房间,我的电话号码是 6567-8900。
5. Please make a remittance of 1,500 Yuan for the books you’ve ordered. The postage isincluded.
您订的书请汇款一千五百元过来,邮资包括在内。
6. Hold on a moment please.
请稍等。
7. I’ll see if she is in.
我去看看她有没有在。
8. I am afraid she is out at the moment.
对不起,她这会出去了。
9. I’ll be pleased to if I can.
如果能的话,我很高兴。
10. Extension 121, please.
Sorry, the line is busy.
请接121号分机。
对不起,线路忙。
11. Could I speak to Mr. Johnson, please?
Sorry, there is no one by the name of Johnson here.
我可以和约翰逊先生通话吗?
对不起,这里没人叫约翰逊。
12. Could you hold on a minute? I’ll get him for you.
Certainly. Thanks.
稍等,我帮你去叫他。
行,谢谢。
13. Mr. Smith is tied up at the moment.
OK. I’ll call again later.
史密斯先生现在脱不开身。
好的,我回头再打电话过来。
商务英语:打电话
A: United Development Corp. May I help you?
B: I’d like to speak to Mr. Smith, please.
A: Who shall I say is calling, please?
B: This is Miss Zhang from ABC Corp.
A: I’m sorry, Miss Zhang, but Mr. Smith is not in at the moment.
B: When will he come in, do you know?
A: I suppose he won’t be in until 11:00.
B: May I leave a message?
A: Certainly.
B: Please ask him to give me a call as soon as he returns. He has my number.
A: Very well, Miss Zhang, I’ll do that.
B: Thank you. Goodbye.
-- 联合开发公司。您有什么事 吗?
-- 我想和史密斯先生通电话。
-- 可以告诉我您是哪位吗?
-- 我是ABC公司的张小姐。
-- 对不起,张小姐,史密斯先生 现在不在。
-- 他什么时候来,你知道吗?
-- 我估计他要到十一点才会来。
-- 我可以留个口信吗?
-- 当然可以。
-- 他一回来就请他给我回个电话。 他有我的电话号码。
-- 好的,张小姐。我会的。
-- 谢谢。再见。