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职场英语口语:电话会议的礼仪

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职场英语口语:电话会议的礼仪

Quiet is the key

安静的环境是会议的关键

Make sure, when you are on the conference call that you are in a very quiet room, away from any disturbances. This will make sure that you hear everything that is going on and keep the misunderstandings to a minimum. It is impossible to keep the misunderstandings at bay if you have a dog barking, machines running, or people talking in the background.

当你参与进电话会议中时,确保你是在一个远离任何干扰,非常安静的房间里。这将保证你能听到会议的全部内容,并且使得误解减少到最低限度。如果你周围环境里有狗的叫声,机械运转的噪音,又或是其他人在说话的话,那是不可能保证正确理解会议内容的。

The Telephone Equipment

电话设备

Make sure that you are using a phone that will minimize the noise in the background. Some telephone and most all cell phones will pick up even the slightest noise or interference, which will not only cause troubles for you hearing the speakers, but others as well.

确保你使用的电话可以将周围噪音干扰降到最小。一些电话机和大部分手机会把非常微弱的噪音干扰都收录进去,这不仅会影响到你自己收听发言人的声音,也会对别人造成麻烦。

Using Telephone Technology

使用电话技术

The mute button does wonders, but make sure you know how to use it. The mute button should be used if there is a lot of background noise that you simply cannot control or if someone is particularly talkative. Of course, make sure you know how to un-mute for when it is your turn to speak or answer a question.

静音键可以起到惊人的作用,但是你要确定自己知道怎么使用它。当你周围有一些噪音你没有办法轻易控制,或者其他人正在畅谈的时候,你开启静音键。当然,当轮到你发言或回答问题时,你要知道怎么解除静音。

Time

时间

Make sure you set the conference call up in advance and let everyone know all information such as pass code or phone number. It is also necessary that you take time zones in to consideration if you have people across several time zones to include on the conference call.

尽量做到提前为会议做好准备,让每一个参与会议的人知道诸如密码或电话号码等所有信息。如果会议参与人员在好几个不同时区里,你同样有必要考虑好电话会议的进行时间。

Being on Time

做到准时

If you are the conference call leader, you want to start right on time. Do not wait for others if they are late. People on the call want to start right away, because there may be other business they need to attend to. If you are simply in the call, be on time, you do not want to miss anything that might be important.

如果你是电话会议的负责人,你会希望会议按时开始。如果有人迟到了,不要等他们到了之后再开始。与会人员想要立即开始会议,因为他们在此之后也许还需要参与其他的事物中。如果你是普通的会议人员,要做到准时,你不会想要错过任何可能重要的信息。

Introductions

自我介绍

Make sure that every person on the call introduces himself or herself. This will allow for building relationships and getting people to open up and feel comfortable.

让每一个与会人员介绍他们自己。这将有利于大家构建人际关系,还可以让大家更放得开,感觉比较自然。

Clarification

说明

Not everyone will be able to tell who is who by the voice. Make sure before anyone speaks that his or her name is said first. For example, "this is Bob, could you repeat that company name again".

不是每个人都能通过声音分辨出谁是谁。所有人尽量在说话前首先把自己的名字报出来。例如,“我是Bob,能请您再重复一次那家公司的名字吗?”

Eating

吃东西

Never eat while you are on a conference call, who wants to hear chewing in their ear? If you must get a drink of water, put the call on mute so no one will have to hear the emitted sounds. This includes chewing gum.

绝对不要在电话会议时吃东西,谁会愿意听见咀嚼的声音?如果你实在需要喝口水的话,就把电话调成静音,这样就不会有人听见你发出的声音了。口香糖也包括在内。

Keep on Topic

不要跑题

Do not fill the call with unnecessary talk. Keep to the point, because remember there may be several people on the call that have other pressing things to do.

不要让电话会议里都是废话。抓住重点,因为要记住可能有一些正在参与会议的人还有其他紧急的事物要处理。

职业单词总结1

Interpreter 口语翻译

Legal Adviser 法律顾问

Line Supervisor 生产线主管

Maintenance Engineer 维修工程师

Management Consultant 管理顾问

Manager 经理

Manager for Public Relations 公关部经理

Manufacturing Engineer 制造工程师

Manufacturing Worker 生产员工

Market Analyst 市场分析员

Market Development Manager 市场开发部经理

Marketing Manager 市场销售部经理

Marketing Staff 市场销售员

Marketing Assistant 销售助理

Marketing Executive 销售主管

Marketing Representative 销售代表

职业单词总结2

Marketing Representative Manager 市场调研部经理

Mechanical Engineer 机械工程师

Mining Engineer 采矿工程师

Music Teacher 音乐教师

Naval Architect 造船工程师

Office Assistant 办公室助理

Office Clerk 职员

Operational Manager 业务经理

Package Designer 包装设计师

Passenger Reservation Staff 乘客票位预订员

Personnel Clerk 人事部职员

Personnel Manager 人事部经理

Plant/Factory Manager 厂长

Postal Clerk 邮政人员

Private Secretary 私人秘书

Product Manager 生产部经理

Production Engineer 产品工程师

职业单词总结3

Professional Staff 专业人员

Programmer 电脑程序设计师

Project Staff (项目)策划人员

Promotional Manager 推销部经理

Proof-reader 校对员

Purchasing Agent 采购(进货)员

Quality Control Engineer 质量管理工程师

Real Estate Staff 房地产职员

Recruitment Coordinator 招聘协调人

Regional Manger 地区经理

Research & Development Engineer 研究开发工程师

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