外企最常见的英文面试人事问题(2)
外企最常见的英文面试人事问题：关于自我评价的问题
28. How does your mother describe you? 你的母亲认为你是个怎样的人?
问题分析： 只有外国面试官会这样提问， 因为他不了解中国的国情。在中国， 有两类母亲， 一类母亲是传统型的中国妇女， 从来不会夸奖自己的孩子; 另一类母亲是80后的现代母亲， 因为只有一个孩子而看不到孩子任何的缺点。在面试中， 你不妨把中国的这种“文化”传递给面试官， 以使面试气氛更加轻松有趣。
回答示范1： Well, it’s an interesting question. It reminds me of a Chinese saying, the best child is your own child, and the best wife are others’ wives. It means a man or woman is always satisfied with his/her own child, but not with the spouse, hehe. My mother is just like this. She tells everybody that I am hard working, more hard working than I should be. She says I am trustworthy and independent, never giving her troubles. You know, she sent me to boarding school at 14.
点评1： 这个回答很好， 它有两个优点： 第一， 比较有趣， 轻松地传播了一点中国文化; 第二， 以事实说明了自己的刻苦与自立的特征。
回答示范2： Most Chinese parents are not quite as expressive as western parents. My mother has never told me what kind of person she thinks I am, but I feel if you ask her, she would say that I’m a good kid. I never give her trouble. You know, as a kid, I was healthy, seldom went to hospital. As a student, I never needed her to push me to study. As a son, I give her a call several times a week to ask how she is doing and to tell her about myself.
点评2： 很诙谐很感人的回答!
回答示范3： Well, I think my mother would describe me as hard working, independent, but too independent, “stubborn” is her very word, hehe. My mother says I’m hard working because it’s true, I am a bit of a workaholic. She says I am independent because she sent me to boarding school at 14 and I took very good care of myself. But maybe because she sent me away at a young age, I’ve learnt to make my own decisions instead of consulting her, so she feels I am stubborn, hehe.
点评3： 有优点， 有缺点， 非常真实。
29. What do you consider your strengths as an employee? 作为一名公司职员， 你觉得自己有什么优点?
问题分析： 请大家注意， 这个问题的前提是“作为一名员工的优点”， 它和单纯的“你有什么优点”是有区别的。你必须列举自己在工作场合的优点。
回答示范1： I am keen on making improvements. I can find problems and like to find ways to solve the problems. Our company has a Suggestion Scheme, that is, every employee is encouraged to offer suggestions on improvements to technology and management. I have offered more than sixty suggestions in two years, 80% of which have been adopted, which makes me rank number 3 in our department of 533 employees. Besides technical suggestions I have also given some advice on management, though it seems unimportant to some people. For example, I have suggested that music be played in the workplace, and that one light is good enough in toilets instead of three lights.
点评1： “善于提出建议”， 这的确是个很大的优点。
回答示范2： I have good time management skills. As an assistant I often have several things in my hands at the same time so I have to manage my time well to work effectively. I paste a very big Monthly Schedule on the walls at the office and at home, adding arrangements like sales meetings or friends’ birthday parties anytime they are scheduled. So I am very organized both at work and in personal life, never missing important events and deadlines.
点评2： “善于管理时间”， 是秘书和助理等职位必须具备的优秀素质。
回答示范3： I am very organized. While studying, other students like to borrow my class notes. My personal items and paperwork are sorted nicely. My colleagues can easily find the document they want from my desk or my computer. I believe being organized is a habit which everyone can have if he/she persists.
点评3： “有条理”， 是秘书和助理等职位必须具备的优秀素质。
回答示范4： I am a planner and my motto is “If you fail to plan, you plan to fail.” I plan everything. I plan my work, the first thing I do in the morning is to make a Must-Do list and Waiting-To-Do list. I plan shopping, I always make a shopping list so I never wander in the supermarket wondering what is needed—it’s the best way to save time and money! I plan my career too. Since sophomore year I have planned to work as a marketing representative after graduating. So I began to undertake more elective courses in marketing and find related part-time jobs, as you can see on my resume.
点评4： “计划性强”， 是所有职位都必须具备的优秀素质。
回答示范5： I do my job whole-heartedly to achieve good results. As my friends say, I am a workaholic. I always give 100% to my work. In university I worked overnight for experiments. Last month I spent the whole month in the city of Liuzhou, all-day work, no rest, to finish a project before the deadline.
点评5： “做事情很拼命”， 是任何老板都欣赏的素质。
回答示范6： My strength is my flexibility to handle changes. I began to like Guangzhou shortly after I had come from the northeast of China and I have made many good friends in a short time. I’ve been sent to three different departments in three years of work at ICBC and I’ve adapted to each new position very well. (如果面试官继续询问你如何适应变化， 则继续回答如下)When changes occur, I first learn the new things carefully and quickly. Most importantly, I don’t hesitate to ask for help when needed. I am not afraid of telling others that I don’t know something. Being open-minded is very important in my view, so much better than hiding in fear of losing face.
点评6： “适应能力强”既是一个生活上的优点， 也算是一个工作中的优点。不过， 这个回答最绝的地方是它巧妙地把面试官的注意力转移到该申请人在工商银行三年换了三个岗位的这个事实。连续换岗， 表明原单位对他很重视， 有意识地培养和锻炼他。
回答示范7： My strength is that I am quite expressive and I have the passion for expressing myself. When studying in college I wasn’t afraid of speaking in front of the whole class. Now at work I’m not shy about expressing my mind. I believe if we love a job, we must share our views to make it better.
点评7： “表达能力强”， 是很多岗位都需要的优秀素质。
回答示范8： I am a very active person. I’d rather hang out with people than sit and watch TV. That’s the main reason why I want to be a sales rep. Business travel won’t be a burden for me, it’s a joy of life.
点评8： “积极好动”， 明显是适合销售岗位的优秀素质。
回答示范9： I am eager to learn. I am curious about lots of things, so I enjoy reading. When I was a kid I liked to take things apart and see how they worked. Now I enjoy researching and developing new technology at work, which is a joy for me as well as work.
点评9： “求知欲强”， 是技术研发类职位的必备素质。
回答示范10： I am passionate about work because I can find lots of fun at work, say, achieving a goal, being praised by bosses especially in public, haha, or self-improvement. For example, I’ve volunteered to be an Internal Trainer at our company to train the new staff. Although I make little money for my hard work I’ve gained more important things than money, like presentation skills and confidence.
点评10： “对工作充满热情， 并善于在工作中寻求乐趣”， 这是一个多么可爱的优点!
回答示范11： My strength is that I am sensitive to what’s happening around, in other words, I pay attention to what’s going on and think about it. I keep up with the latest fashions in our business. For example, I once suggested one of my clients to sell NBA cards and he made around ten thousand Yuan from this business in less than a month. I hit on the idea when my nephew told me many of his classmates were interested in these cards. For another example, an old client once rejected my invitations to dinner three times in a row, and I immediately got a feeling that he was trying to hide something from me. So I visited him the next day and found out that he intended to cooperate with another sports shoes company. I successfully stopped him from breaking from us by giving him some real examples of failures of that brand. I believe I have to be sensitive to the business and to people or I can’t do my work well.
点评11： “对周边事务非常敏锐”， 这是一个独树一帜的回答， 势必能令听惯了“领导能力强、 组织能力强、 沟通能力强”等“列强”答案的面试官印象深刻。
回答示范12： I have problem-solving skills, that is, I can often think of a way to bring a satisfying end to a difficult situation. Let me give you an example at the workplace. Last summer I found a very obvious number mistake made by the Project Manager when I was a part-time auditor. I would have told her directly if she hadn’t lost her temper for the same kind of mistake made by another auditor. So I came up with an idea that wouldn’t have made it too embarrassing for her. I sent her an email, not only reporting the mistake of the number, but asking a lot of questions about that project. As a result she realized her mistake and didn’t feel very bad because she was still an expert who could answer my difficult questions!
点评12： “具有解决问题的能力”， 这是一个令面试官很感兴趣的优点， 他将很乐于与你讨论你是如何解决问题的!
回答示范13： I am quite innovative. I would rather make a birthday card than buy one. My family likes the special dishes I cook. I’ve planned about half of the parties in my class, the “Mock Interview Competition” party proved so successful that it’s been followed by many other classes. Last year I helped an electronics shop owner to build a sales channel in our school. He is a relative of my classmate. When he asked us to hand out some advertisement sheets on campus, I told him that this is not at all an effective way of getting sales, and it might lead to a big fine for paper pollution because students litter that kind of sheet. I suggested that he hire some student agents among freshmen and sophomores because freshmen are the target customers and sophomores are keen to take a part-time job to make some extra money and to improve themselves. This suggestion proved very effective; what’s more, it even got the support from our school because it is seen as a way of getting work experience.
点评13： “有创新思维”的确是个优点， 不过， 笔者并不建议应届毕业生过多地强调自己的创造性思维， 用人单位往往更喜欢听到诸如“脚踏实地”、 “兢兢业业”、 “责任感强”等等优点。原因很简单， 应届毕业生谈创新， 往往停留在空谈的阶段。
回答示范14： I have a great sense of responsibility, to society and to my work. For example I would shout if I see a thief putting his hand in others’ bags, though I only had one chance to do so because I had only witnessed stealing once. I immediately reported water leaking in public places. And I really dislike some girls for flushing the toilet before use though it looks clean. I don’t think such people will make good employees, because if they lack responsibility for society, they won’t be responsible for their work. I am always responsible for my work; if I don’t do it to my best I will feel guilty.
点评14： “责任感强”， 好哇! 只要能够有效证明自己的责任感的确很强， 这个优点永远能为你增色不少。
回答示范15： I am persistent. I have kept a diary since coming to college. I eat healthy food and do exercise as much as possible all these years. I worked for one student organization for three years instead of participating in many organizations.
点评15： “做事持之以恒”， 这个优点对于某些流动性很大的职位来说， 具有致命的诱惑。
回答示范16： I am good with my hands; as my parents put it, I have smart hands. At home it is my job to deal with all the minor troubles of water, electricity and gas utilities. At university I’ve scored very well in lab-based classes. I am good at web design and I’ve brought some of my designs with me today if you are interested. I believe I have advantages over some other candidates because I am good at dealing with machines.
点评16： “动手能力很强”， 是应届毕业生最能打动面试官的优点之一。
30. What do you see as your weaknesses as an employee? 作为一名公司职员， 你觉得自己有什么缺点?
问题分析： 中国面试官往往用这个提问来衡量申请人是否有自知之明或者开诚布公的勇气， 外国面试官则往往更加注重这个问题的“后续问题”， 也就是， “你将如何避免因自己的缺点而影响工作质量?”
回答示范1： I am not a great public speaker. When speaking in public I feel uncomfortable unless the topic is familiar. So I have to be well prepared before giving a presentation. As a matter of fact, I did lots of preparations for our interview today!
点评1： “不善于在公开场合发表演讲”， 的确是很多人的通病。不过， 现在越来越多的申请人“喜欢”上了这个回答， 造成了人力资源经理们的审美疲劳， 呜呼! 笔者建议大家在这个答案上适当包装， 这个申请人做得就很好， 他打趣说自己来面试前都做了充分的准备， 无疑会博得面试官展颜一笑。
回答示范2： As a manager my weakness is being soft-hearted. Though being soft-hearted can be seen as a strength sometimes, it is also a major weakness for a manager does need to take tough measures, including decisions to fire. Compared with other team leaders I am too soft. As a result, my employees seem to be less disciplined, for example, late for a meeting. The good thing is that being soft also has its advantages: my employees never hesitate to communicate with me, which greatly improves work efficiency.
点评2： “心肠太软”， 对于经理层来讲是个双刃剑。
回答示范3： Well, maybe my weakness sounds a little bit strange to you. I think my weakness is that I talk too much. I like to express my opinions. My classmates say I am bossy and like to show off. I’ve also noticed that I don’t listen enough because I am talking too much. So I write down a reminder on my notebook, “Listen more, speak less.” But interestingly enough, even when I feel I am speaking little my co-workers still pat my shoulder and say, “Susan, you are an active person!” The “talker” impression doesn’t go away easily.
点评3： “说话太多， 甚至有点爱出风头”， 其实是一个比较可爱的缺点。至少， 比招聘一个闷嘴葫芦要强上百倍!
回答示范4： I am pride of myself on being a“big picture” guy, but I have to admit I am not careful enough. Sometimes I make stupid date and number errors, like typing 2006 when it’s 2007! Once I forgot to final-check the microphone when I was in charge of the Welcome Party and it caused great panic when was found to be silent only half an hour before the show began. So I do love to hang out with the “detail” people. They can depend on me to make plans, and I can depend on them to remind me of the small details. When I can’t depend on others, I always depend on my notebook. I like to write things down in my notebook now, which is the best way to remember every important detail.
点评4： “能看到事情的大框架， 有全局观而忽视细节”， 确实有很多这样的人。这个回答的亮点不在于此， 而在于他对自己缺点的弥补手段， 一方面他乐于和注重细节的人合作， 另一方面他选择使用好记性不如烂笔头的方法强迫自己注重细节。
回答示范5： I do things in haste sometimes. I am eager to finish a task once I start doing it. It looks like a strength but it can be a big weakness at work. Haste makes waste. Great haste makes great waste. For example, when I started working for my current boss last year I once made a ridiculous mistake in an urgent report. I typed “shit out” instead of “try to” because the two phrases have exactly the same spelling in Chinese. So now I often remind myself: Do it right, Don’t do it over.
点评5： “急躁而忙中出错”， 通病也。
回答示范6： I set unrealistic goals sometimes. For example, losing 10 kilograms in a month, or finishing typing a form in an hour. The truth is that I know they are hard to achieve even when I am setting them, but I can’t resist doing so because I need to be motivated by aiming high. But my boss sometimes criticizes me for being unrealistic when making plans.
点评6： “制定不切实际的目标”， 的确是个缺点， 不过， 往往只有上进心强的人才会有这种缺点。
回答示范7： Well, frankly speaking, I think I still need to be more professional. Sometimes I let my emotions affect my work. Last winter I lost a client because I didn’t look very enthusiastic when answering his inquiries. He went to another teller the next day when he opened an account in our bank. And he bought a ten thousand Yuan Lideying(an investment fund) immediately. This was a big lesson for me because it made me realize that I should learn to be at my best for any client, at any time. You know, I always look like an angel, no matter how difficult it is, because it will indeed help me to sell more products. You’ll never know when the customers decide to buy, hehe.
点评7： 通常来说， 告诉面试官自己的职业化程度还不够高是非常危险的做法， 但是， 这个申请人以最真诚的态度， 给出了一个很打动人的回答， 使得她在一群对自己的缺点欲说还羞的申请人中脱颖而出!
回答示范8： I am too sensitive and spend too much time worrying about what others think about me. For example, I hesitate to speak out when I disagree with someone in fear of making him uncomfortable. So I have missed some chances to share my views and prove my abilities. I wish I could be more objective and more straightforward when dealing with people.
点评8： “敏感， 过分关注别人对自己的看法”， 这的确是个不讨人喜欢的缺点。不过， 对于一些容易脸红说话柔声细语的小姑娘， 这倒不失为一个好答案。如果你刚好是一个大老爷们或者阳刚小伙， 这个答案则会迅速让十个人中的九个人讨厌你。
回答示范9： My weakness? I need pressure to work harder. This is my weak point. I tend to perform better when somebody is pushing me, or gives me a high goal. I really wish to work with a very demanding boss so he can give me the pressure I need.
点评9： “需要压力才能更努力”， 这是大家的通病!这个回答的点睛之处在于， 该申请人盼望着能遇上一个高标准严要求的老板， 从而督促自己更加努力地工作， 这是一个多么可爱的令用人单位求之不得的“受虐狂型”的应届毕业生啊!
回答示范10： I am likely to be influenced by the environment. I study hard when I find everybody else studying hard, and I start looking for a part-time job when I find others talking about how important it is! It would be great if I could join Ericsson, as I can be influenced by the high quality people here!
点评10： “容易受到周围人和事的影响， 所以尽量强迫自己和好人和好事在一起”， 回答得好!
31. What factors in a work situation motivate you? 工作中有哪些因素能够激励你?
问题分析： 在这个问题上， 面试官要捕捉的信息点是： 第一， 你是什么样的人?能直截了当告诉面试官自己需要钱来激励的申请人一定是比较爽直的人; 一个需要老板表扬的家伙一定自尊心很强， 等等。第二， 这份工作到底能否让你满意?
回答示范： There are many, hehe, I’m easily motivated. Money; of course; is a key motivator. The sense of achievement also motivates me a lot, say, winning honors, being praised by boss, clients and colleagues. In addition, pressure can provide motivation for me, too.
点评： 很全面的回答， 体现出申请人的几大优点： 第一， 实话实说自己喜欢钱; 第二， 自己是个容易被鼓舞的人， 要知道面试官最怕招聘进来一个不爱钱财、不爱美人的冷面人， 不爱吃胡萝卜的驴不可能好好拉磨; 第三， 自己是个好胜心很强的人， 喜欢获得奖励获得老板与客户的认可; 第四， 自己不怕压力。
外企最常见的英文面试人事问题：关于职业目标的问题
32. Where do you see yourself being in your profession in five years? Why did you establish these goals? 你的五年职业目标是什么?你为什么会确定这样的职业目标?
问题分析： 与中国面试官相比， 老外更加重视这个问题。在这个问题上， 面试官捕捉的信息点是： 第一， 这个家伙是个有计划有目标的人吗?第二， 他对自己所申请的职业了解吗?他知道这个职位的下一步是什么吗?第三， 这个家伙所制定的职业目标切合实际吗?此外， 外国面试官往往是你未来的直线经理或者顶头上司， 与人力资源部的面试官相比， 他更希望遇到一个已经斩钉截铁地决定要在这个领域里发展的申请人。
回答示范1： Well, I hope I can be a brand manager in five years or so. Launching and managing a brand, introducing it to as many customers as possible, in my opinion, will bring me great job satisfaction.
点评1： 对于有志从事市场推广活动的应届毕业生， 这个答案可谓中规中矩了。
回答示范2： In five years? I think there are two possibilities. I will either be working as a senior in sales, or I will join a management team as a sales manager. You know during the past three years I worked my way up from sales rep to sales team leader, and I’ve felt that both positions have their own attractions. So, in five years, I would be happy to be head of sales at a company, or, if I can be a team leader in such a huge company like Siemens, that would be even better.
点评2： 在小公司里， 要一个高职位往往很容易。如果是在大公司求职， 你可以尽量淡化对高职位的向往， 而强调对工作内容本身的追求。
33. What will you do to achieve your career goals? 为达到职业目标你会做什么?
问题分析： 在这个问题上， 面试官要捕捉的信息点有两个： 第一， 你为实现目标而要采取的措施是否非常合乎实际?第二， 你所申请的这份工作， 能否给你机会让你去一步一步实现自己的职业理想?
回答示范1： To achieve my career goals, I think performance is the answer. If I perform well in the current position, I would naturally win the trust of the management team and move on to the next step of my career path. So, what I’ll do is to work hard, and achieve good results at my job.
点评1： 说得很对， 把本职工作做好了， 升职机会自然就来了。任何单位都喜欢这样脚踏实地的人。
回答示范2： My long term career goal requires a wide range of skills. What I’ll do is to keep improving myself, at work and through self-training outside work. As a matter of fact, I’ve already started. I’ve enrolled in a two-month English training program in New Oriental because I know English is important for my job.
点评2： 这个答案很精彩， 除了列举了未来会做什么， 更为动人的是说自己已经开始行动了!
34. What are your salary expectations for this position? Starting salary? Salary in five years? 你期望的薪资是多少?你希望五年以后你的薪资是多少?
问题分析： 必问的问题。
回答示范1： I expect to have a salary between 4,000 and 5,000 as this is the average salary the students of our school can get. But we can negotiate that. As a new graduate I care about career development opportunities more than the starting salary. As to the salary in five years, frankly speaking, I haven’t even thought about it. The more the better, but of course, it depends on what I can do for the company.
点评1： 一个很适合应届毕业生的回答。
回答示范2： I make about 4,000 Yuan RMB now and I expect a salary from 5,000 to 6,000. It’s not so easy to tell how much I can make in five years. If I am still at the same position I don’t think the salary then will be too much different, however, I certainly hope I can do more important things for Adidas and then be offered a higher pay.
点评2： 一个很适合有经验申请人的回答。
外企最常见的英文面试人事问题：Questions 请提问
35. What questions do you have for me? 你有什么问题要问我的吗?
问题分析： 在这个问题上， 外国面试官要捕捉的信息点是： 第一， 你面试前做过足够的功课吗?第二， 你对自己所申请的职位， 有过深思熟虑吗?第三， 你是一个有想法的人吗?一个有思想有见解的人， 提出来的问题往往是有深度而且不流于形式的; 第四， 你是一个脚踏实地的人吗?一个踏实的人， 往往会更加关注具体的工作内容， 而不是问一个海阔天空的大问题。此外， 要注意到面试官的身份， 如果他来自HR部门， 你的问题可以和培训和职业发展有关系; 如果他来自业务部门， 你的问题最好和自己的工作职责有关。
回答示范1： My question may sound a bit stupid, but I really want to know, do you prefer to hire male sales reps more than females? You know it’s true in many other companies. I am a bit concerned about this you know because I really want this job.
点评1： 不错， 利用提问强调了自己对该职位的热诚， 同时也直言不讳地表示了自己的忧虑。女性申请人在申请以男性为主导的职位， 如销售职位时， 不妨直言询问对方对招聘对象性别的期望值， 以及女性在这样以男性为主导的团队中的职业发展问题。
回答示范2： May I know what the sales assistants before me are doing now, I mean, did they transfer to other positions or leave Nike?
点评2： 一个很实在的提问。如果你在一间比较成熟的外企应聘秘书或助理之类的职位， 不妨直言相问原来这个职位的人哪里去了?是离开还是转其他岗位了?
回答示范3： I’m most interested in the career structure of this position. Do most members of this department follow the career path of “auditor—team leader—manager?” Actually I’ve learnt some information about it from the career talk, but I wonder if there is anything else I can know about it?
点评3： 每个申请人都非常关心所申请职位的长远发展， 所以这是一个很保险的问题。这个回答值得称道的一点是他把自己已经了解到的职业发展道路顺便告诉了面试官， 体现出他自己并不是一个懵懵懂懂的家伙。
对外企的英文面试应该按照以下步骤来进行准备：
(1) 预测问题。这个环节不但能帮助你克服听力困难， 而且能缓解你在面试时候的紧张情绪。想象一下， 如果总是Pardon, Excuse me， 你怎么可能镇定自若?
(2) 书写答案。英语8级的牛人也会在英文面试时出现逻辑不清的情况， 因为流利和井井有条绝对不是同义词。笔者的亲身体会是， 越是英语流利的牛人， 越容易在面试的时候废话连篇， 逻辑混乱。
(3) 背诵答案。背诵三遍以内是结巴， 背诵十遍以内是流利的背诵， 而背诵二三十遍以上就不再是背诵， 而是滔滔不绝的自由表达!
(4) 若有所思。面试的时候， 在流利做答之前， 别忘了做思索状， 再加上个well， let me see……
衡量一个回答是否精彩， 只有一个标准： 这个回答中， 体现了申请人的什么特征?这些特征是优点还是缺点?如果是优点， 是否刚好适合所申请职位的优点?3
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