酒店投诉英语情景对话怎么进行投诉(2)
酒店投诉英语情景对话4
Mike is talking to the front desk about his complaint in this hotel.He wishes to change to a quieter room.
迈克正在前台和酒店经理对话，他想投诉一下并换一间清静的房间。
Mike:Excuse me.Who is the person responsible for handing complaints here?I would like to make few complaints.
迈克：你好。请问你们这里谁负责接受投诉?我想投诉一下。
Front Desk:I am the manager here.You can complain to me.How may I help you?
前台：我是这里的经理，您可以向我投诉。发生什么事情了呢?
Mike:Here is the thing.I was woke up by strange noises of the telephone several times last night.Even I unplugged it,it wouldn't stop beeping.I am also not satisfied with the housekeeping service in my room.So I want to change to cleaner and quieter room.
迈克：是这样的。昨晚上我好几次被酒店电话发出的奇怪声音吵醒。我把电话线拔出来，它还是不停哔哔地响。还有我房间里的卫生打扫得也不是很干净。所以我希望你们能给我换一间更安静整洁的房间。
Front Desk:I apologize for everything disturbing you.We will give another room to you right now.Please wait a moment.
前台：针对您说的情况，我向您表示歉意。我们马上给您换房间，请稍候片刻
投诉问题常用句型百宝箱
1. 顾客投诉问题
1) There is no hot water/water boiler.
没有热水/煮水器。
2) The room is in a smell/too noisy.
房间一团糟/太吵了。
3) The window curtain is full of dust.
窗帘积满了灰尘。
4) The pillow cases are stained.
枕头套上有污渍。
5) The bathtub/water closet is dirty.
浴缸/抽水马桶是脏的。
6) The water closet is clogged ant when I flushed it , it overflowed.
抽水马桶堵住了。我一冲水，水就冒出来。
7) There are no towels/toiletry items/toilet paper in the bathroom.
卫生间没有浴巾/洗浴用品/厕纸。
8) My necklace /watch/wallet is missing.
我的项链/手表/钱包不见了。
9) Get me your manager!
把你们经理叫来。
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5.酒店英语基本对话
