550.We shall shortly be making regular shipments of leather goods to Canada, and shall be glad if you will issue an all risks marine insurance policy for ,000 to cover these shipments.

　　Part Two

　　551.Please give us the policy rates for FPA coverage and for WPA coverage.

　　552.We require the current insurance rates for land transportation.

　　553.I have some glassware to be ship to Hongkong. What risks should I cover?

　　554.What is the insurance premium for these goods ?

　　555.We need to send a shipment to England. We want to find out about your marine insurance.

　　556.Please let us know the premium of breakage.

　　557.What kind of insurance do you usually provide ?

　　558.What kind of insurance can you suggest for these goods? We don’t want to take the risk of losing money because of under unsurance.

　　559.I have a batch of glassware to be shipped in the fourth quarter, but I don’t know what risks should be covered. I would like to know some details and your advice of course will be highly appreciated.

　　560.If we insure against free particular average, can you compensate us for all the losses if the ship sinks or bums, or get stuck?

　　561.Does your company cover all kinds of risks for transportation by sea, land and air?

　　562.We have insured the shipment for 130% of the invoice value, but the premium for the difference between 130% and 110% should be your account.

　　563.We have arranged insurance on your consignment of electric motor cars to be shipped in these ten days.

　　564.We may cover the inland insurance on your behalf, but you will pay the additional premium.

　　565.We can insure the porcelain vases on you behalf , but at a rather high premium and all the additional premium will be for your account.

　　566.We shall insure the goods for your behalf.

　　567.We have covered insurance on these goods for 10% above the invoice value against all risks.

　　568.We shall effect the insurance of the goods for 110% of their CIF value.

　　569.We have effected marine insurance on your behalf for the gross amount of the invoice plus 10%.

　　570.The marine insurance shall covered by us.

　　Unit Twenty 对包装的建议及要求

　　Part One

　　571.If cartons are used, please put each chemical in strong polythene bags to ensure protection from dampness.

　　572.Cases must have an inner lining of stout, water-resistant paper.

　　573.We do not object to packing in cartons, provided the flaps are glued down and the cartons secured by metal bands.

　　574.Packing in sturdy wooden cases is essential. Cases must be nailed and secured by overall metal strapping.

　　575.I would suggest you strengthen the carton with double straps.

　　576.As the goods will probably be subject to a thorough customs examination, the cases should by of a type which can be easily made fast again after opening.

　　577.To avoid pilferage, we hope that the goods will be packed in wooden cases instead of in cartons as the cartons are easier to be cut open.

　　578.We have no objection to your packing the goods in cartons if you guarantee in your sales confirmations that you will pay compensation if we fail to get indemnification from the insurance company for the reason that the goods are not packed in seaworthy wooden cases.

　　579.We want the machine to be packed each in wooden case supported with soft materials to ensure that the machines thus packed will not shift inside the cases.

　　580.The green beans can be supplied in bulk or in gunny bags.

　　581.We asked the factory to use stronger cartons and double straps.

　　582.Please see to it that each carton is properly sealed, with a fireproof lining inside.

　　583.We need these goods to be packed in special packing materials even though they may cost us more.

　　584.We would like to have the screws packed in double gunny bags.

　　585.In order to avoid any possible damage in transit, we would ask you to pack the goods in strong but small wooden cases.

　　586.We refer special cartons of 30cm*60cm with two or three dozen to each carton because it’s convenient and easy to handle.

　　587.You’d better pack them in cartons of 10kg each instead of wooden cases of 6 kg.

　　588.As you know , paint is a highly inflammable commodity , and extra precautions are necessary. We should like you to have the goods packed in strong metal cartons, each containing 40 tins.

　　589.Is your normal packing still ten dozen per carton?

　　590.We hope that the beer is packed six bottles in a box which should be beautiful, durable and easy to carry.

　　Part Two

　　591. The packing must be able to withstand rough handling.

　　592.When packing, please take into account that the boxes must be able to withstand rough handing and transport over very bad roads.

　　593.Please give special attention to the packing, or the good could be damaged in transit.

　　594.Greater care must be given to packing, as any damage in transit would cause us heavy losses.

　　595.Please ship the goods in strong packing to ensure good condition on arrival.

　　596.The packing must be in line with local market preference.

　　597.A large number of the bed spreads we ordered from you last year were found soiled when they reached us . I hope you will take necessary precautions in packing this consignment.

　　598.Your packing must be seaworthy and can stand rough handling during transit.

　　599.We hope that the goods should be packed in a manner which ensures their safe arrival at the destination and facilitates their handling in transit.

　　600.The wooden cases used to pack the goods should be securely strapped.

　　601.The packages should be marked with the same numbers as given on the order sheet.

　　602.As regards markings, please note that the port of destination, Shanghai, should be clearly stenciled on each case with the case number for easy indentification.

　　603.As these machines are precision instruments which cannot stand rough handling, the wording” Handle with Care” should be also marked on each case.

　　604.Please see that the cases are marked “ Fragile” or “ handle with care”.

　　605.Port of destination, package number, gross and net weights, measurement and shipping mark shall be stenciled conspicuously on each package.

　　606.For dangerous and poisonous cargo, the natural and the generally adopted symbol shall be marked conspicuously on each package.

　　607.Please mark the packages with the same lot numbers as given on the order sheet in order to avoid being mixed up.

　　608.Every package shall be marked “CCD” in diamond and the package number.

　　609.Please mark the bales with your company’s initials in a diamond.

　　610.Correct and distinct marking for the outside containers is absolutely necessary.

　　Unit Twenty-one 告知客户包装所用材料、方式及其质量保证

　　Part One

　　611.Our packing is strong enough t withstand bumping and rough handling under normal conditions.

　　612.The cases used for packing our transistor radios are light but strong.

　　613.The export cases used to pack the goods are strong enough to protect the instruments.

　　614.The cartons lined with plastic sheets are waterproof.

　　615.we plan to use cardboard boxes with iron straps for reinforcement.

　　616.Our strip scissors are packed in boxes of one dozen each, 200 boxes to a wooden case.

　　617.We’ll pack them 10 dozen to one carton, gross weight around 25Kg a carton.

　　618.Our export fruit knives are packed in boxex of 100 dozen each.

　　619.The packing of our men’s shirts is each in a polybag, 5 dozen to a carton lined with waterproof paper and bound with two iron straps outside.

　　620.Our cotton prints are packed in cases lined with draft paper and waterproof paper, each consisting of 30 pieces with 5 colors for on design.

　　621.The cigars are packed 5 pieces to a small packet, 20 packets to a carton,144 cartons to a cardboard container.

　　622.These cartons are well protected against moisture by plastic lining.

　　623.All the goods will be packed according to the special way you require.

　　624.As requested, the shirts will be packed in waterproof material.

　　625.We plan to use cardboard or plastic cartons for the outer packing.

　　626.You goods will be packed in wooden cases with tin-lining and iron hoops.

　　627.The goods we packed in new and sound jute bags, each containing about 200 pounds.

　　628.The cartons are well protected against moisture by polythene sheet lining.

　　629.If the goods are packed in cartons, any traces of pilferage will be in evidence, therefore the insurance company may be made to pay the necessary compensation for such losses.

　　630.Such packing has also been accepted by our insurance company for WPA and TPND.

　　Part Two

　　631. The cartons are comparatively light, and therefore easy to handle.

　　632. It is our usual way to pack these goods in cartons.

　　633. Cartons are quite fit for ocean transportation, and they are extensively used in our shipments to other continental ports to the entire satisfaction of our clients.

　　634.Cartons are more convenient to handle in the course of loading and unloading.

　　635.We would like to inform you that we used to pack our scissors in wooden cases but after several trial shipments in carton packing, we found our cartons just as seaworthy as wooden cases.

　　636.Cartons are less expensive, lighter to carry and cost lower freight.

　　637.We refer carton packing to wooden case packing.

　　638.Our cartons for canned food are not only seaworthy , but also strong enough to protect the goods from damage.

　　639. Cartons are not likely to be mixed with wooden cases while in transport or storage, so that the rate of breakage is lower than that of wooden cases.

　　640.Shirts packed in such cartons are not so susceptible to damage by moisture as those packed in wooden cases.

　　641.All our wooden cases are well sealed. They are not easily subject to sweat damage.

　　642.We believe that your clients will find the improved packing satisfactory and your fears unwarranted.

　　643.We hope that you will agree to our opinion and accept our carton packing.

　　644.The weight and measurement of each case are clearly marked on every case.

　　645.You will know that our packing has been greatly improved and we are sure that they will meet with the satisfaction of the clients.

　　646.The dimension of the cases are 17cm high, 30 cm wide and 50 cm long with a volume of about 0.026 cubic meter. The gross weight is 23.5Kg.

　　647.They save shipping space and facilitate the storage and distribution of the goods.

　　648.In addition to the gross, net and tare weights, the wording “ Made in the people’s republic of China “ is also stenciled on the package.

　　649.We have made a number of improvements in packaging and presentation. Please set your mind at ease.

　　650.Our containers are in complete conformity to the specification laid down by the International Standardization Organization.

　　Unit Twenty-Two.货运通知

　　651.We would like to inform you that the goods were already shipped out on the 18th of May.

　　652.We have the pleasure to inform you that we have shipped the goods by “ Pacific Bear “ which left here today.

　　653.We wish to inform you that we have shipped the goods by “Shanghai” according to your instructions of August 5.

　　654.We wish to advise you that we have shipped you today by S.S.”Tokyo Maru”, 50 cases of carbon paper.

　　655.We take pleasure in notifying you that the goods under S/C 456 have been dispatched by M/V “Greenwood” sailing on May 15 for Hongkong.

　　656.The shipment of chemical fertilizer under Contract No 2346 will be effected by S.S.” Calchas”, which is scheduled t leave here on 16th July.

　　657.We are pleased to advise you that 100 dozen shirts under order KAB/2004 have been shipped per S.S.”Fengqing”.

　　658.We expect to ship the outstanding contracts before the end of July.

　　659.We are pleased to inform you that we have shipped 2,000 air conditioners you ordered on board S.S.”Asia” which sails for your port tomorrow.

　　660.Your order No 153. will be shipped by SS.” Pearl” early next month.

　　661.We wish to advise you that the goods your ordered have been shipped today.

　　662.We are pleased to inform you that the last lot consignment has been duly dispatched.

　　663.The m/s “ Vicoria” has left our port carrying the goods for your order No 303. today.

　　664.The ship is scheduled to arrive at your port on the 28th October and you may now make all the necessary preparations to take delivery of the goods.

　　665.The goods were shipped by the direct steamer “ Eli:” on May 10th and are estimated to reach Shanghai before June 1st.

　　666.We trust that the goods will reach you in perfect condition.

　　667.We trust the consignment will reach you safely and open up to your satisfaction.

　　668.We have dispatched your order for Indian rugs which are scheduled to arrived at your port next Friday.

　　669.For shirts under contract No 60,we have booked space on SS.” Eagle” due to arrive in your city around the beginning of next month.

　　670.The shipment will be made in three equal monthly installments, beginning fro next month.

　　Unit twenty-three 货运要求及答复

　　671.Please effect shipment with the least possible delay upon receipt of the letter of credit in your favour established by us.

　　672. We hope that the goods will arrive in time for the new year rush.

　　673.We hope that you will make all necessary arrangements to deliver the goods on time.

　　674.Could you possibly make your delivery date not late than May? You see, June is the right season for the goods. If they arrive later than June, we will miss the selling season.

　　675.Can you effect shipment of the order in October?

　　676.Is it possible for the goods to be landed at Dalian in early December?

　　677.We need the products in less than one month in order to get ready for the selling season.

　　678.Please send us the shipment by train.

　　679.Please ship the goods by the first available steamer early next month.

　　680.As we are in urgent need of the goods, we would like you to ship them by air freight.

　　681.We should be obliged if you could arrange for the immediate shipment of this order.

　　682.You should ship the goods within the time as stipulated in clause 9 of the this contract. Transshipment en route is not allowed without our consent.

　　683.Please lad the contracted goods on board the vessel nominated by us.

　　684.10-15 days prior to the date of shipment, you should inform us by fax of name of vessel, ETA of vessel and the name of shipping agent.

　　685.The packing list should be indicated with shipping weight, number and date of corresponding invoice.

　　686.You should send one copy of the shipping documents to the port of destination together with the shipment.

　　687.When all of the details of the shipment are finished, please send us the shipping documents that we will need to get the shipment.

　　688.The delivery will be arranged and the shipping charges will be prepaid by you, we will repay the shipping charges against original receipt.

　　689.You should guarantee that the commodity is in conformity to all respects with the quality, specifications and performance as stipulated in this contract.

　　690.We prefer direct sailings, as transshipment adds to the risk of damage and also delays arrival to some extent.

　　Unit 24 催运货物并告知货物迟到结果

　　Part one

　　691.It is now over two months since we sent in the order for Tape Recorders, yet we are still awaiting delivery. You should know that the delivery date is very important to us.

　　692.Please take the matter up at once and see to it that the goods are delivered without further delay.

　　693.Please get the goods dispatched with the least possible delay.

　　694.I wonder if you could check the order I placed with you last month. It hasn’t arrived yet.

　　695.Please do your utmost to hasten shipment.

　　696.We are much in need of the goods. Please expedite shipment as soon as possible.

　　697.We wish to call your attention that up to the present moment no news has come from you about the shipment. Our users are in urgent need of the machines and are pressing us for an early delivery.

　　698.As our customers are in urgent need of the contracted machines, we hope you can assure us of an early shipment.

　　699.I want to know why our alloy inserts haven’t arrived yet. Our customers are in urgent need of them?

　　700.We hope that there will be no delay in shipment any longer.

　　701.This order is so urgently required that we must ask you to make the earliest possible shipment.

　　702.We shall appreciate it very much if you will effect shipment as soon as possible, thus enabling the goods to arrive here in time to catch the brisk demand.

　　703.We hope you will send the air-conditioners as soon as possible, for the hot season is rapidly approaching.

　　704.The goods we ordered are seasonal goods. So it will be better to ship them all at once.

　　705.In order to be in time for the season, early shipment is of utmost importance to us.

　　Part Two

　　706.We might refuse the shipment if it doesn’t arrive on time.

　　707.We must insist on delivery within the time contracted and reserve the right to reject the goods if we fail to receive the goods before this week.

　　708.We regret to say that unless you are able to give us an assurance of delivery within the next two weeks, we shall be obliged to cancel the order.

　　709.If shipment is too late, we’ll be forced to withdraw the contract.

　　710.If you still delay delivery , I’ll have to cancel the order.

　　711.If you can’t effect delivery within the stipulated time, we will have to lodge a claim against you for the loss and reserve the right to cancel the contract.

　　712.If you fail to deliver the goods according to the agreed time, you should indemnify us for all losses and corresponding expenses.

　　713.If there is still no information from you about the expedition of shipment by the end of this month, we’ll be forced to cancel the contract and reserve the right to lodge a claim against you for the loss.

　　714.We wish to point out that if you fail to effect shipment within the time specified, we shall not be able to fulfill the contract with our client.

　　715.We would like to emphasize that any delay in shipping our booked order will undoubtedly involve us in no small difficulty.

　　716.Your failure to deliver the goods within the stipulated time has greatly inconvenienced us.

　　717.Any delay in shipment would be detrimental to our future business.

　　718.We trust you will see to it that the order is shipped within the stipulated time, as any delay would cause us no little financial loss.

　　719.As you know, June is the right season for the goods, so if they arrive later than June, we will miss the selling season.

　　720.Should you delay the shipment any longer, the fireworks might become useless to us.

　　Unit Twenty-Five 仲裁

　　Part One

　　721 We should settle the dispute through negotiations without resorting to legal proceeding.

　　722.We prefer to resolve disputes by amicable , nonbonding conciliation between two parites.

　　723.As a matter of fact most disputes can be settled in a friendly way, with a view to developing a long-term relationship.

　　724.All disputes in connection with this contract shall be settled through friendly negotiation.

　　725.Personally I should say it’s so much better to resolve the dispute through friendly negotiations between ourselves.

　　726.Friendly negotiation is the best way to settle the dispute between us if there is any.

　　727.Where do you want to have arbitration held?

　　728.As far as the place for arbitration is concerned, the customary practice is to hold arbitration in the country of defendant.

　　729.If we submit the case for arbitration, the place for arbitration is to be in Japan and if you submit the case for arbitration , the place for arbitration is to be in China.

　　730.If the buyer is the plaintiff , the arbitration shall take place in Beijing.

　　731.The members of this arbitration association are professionally competent, and in a position to arbitration that sort of case arising from the quality inspection of the medical equipment.

　　732.Generally speaking, all the fee for arbitration shall be borne by the losing party unless otherwise awarded by the court.

　　733.the decision made by the arbitration commission shall be accepted as final and binding upon both parties.

　　734.The losing party shall bear the cost for arbitration according to the contract.

　　735.We require you to compensate us with an amount of losses totaling ￡748,000 caused by your failure to execute the contract and with all the expenses arising from this arbitration.

　　Part Two

　　736.If any dispute should arise over the inspection, we may submit it for arbitration.

　　737.If you are not prepare to compensate our loss, we suggest that case be submitted for arbitration.

　　738.The dispute shall be submitted for arbitration by a mutually nominated arbitrator.

　　739.We may discuss to agree upon a temporary arbitral body when needed.

　　740.If no settlement can be reached between the two parties , the case under dispute shall be submitted to the third party accepted by both parties for arbitration.

　　741.In case of any dispute, and no settlement can be reached through friendly negotiations, then we can submit the case to an international arbitration organization for arbitration.

　　742. It’s better to submit the case for arbitration to a temporary arbitration court.

　　743.We think that the court consisting of arbitrators from both sides must be fair and able to handle the dispute without bias or partiality.

　　744. Since this dispute is not negotiable , it is necessary to resort to abitration.

　　745. If you don’t accept our propositions, we might submit the matter to arbitration.

　　746.We should include an arbitration clause in the contract.

　　747.You needn’t worry about that. There is an arbitration clause in the contract.

　　748.Shall we discuss the arbitration clause now?

　　749.It’s the best to attempt to settle disputes without involving arbitration.

　　750.We are now applying formally to the arbitration commission for arbitration of this dispute.

　　Unit Twenty-Six 索赔理由及依据

　　Part One

　　751.It was found by the inspection that there is a difference of 35 Kg between the actual landed weight and the invoiced weight.

　　752. The landed goods were quite different from what expected.

　　753. We find the free acidity exceeds the contract maximum by 0.01% , so we have to ask you to indemnify us for a loss of ￡5,000.

　　754. The inspection shows that the salt density exceeds at least 4%.

　　755.This consignment is not up to the standard stipulated in the contract. We are now lodging a claim against you for ￡2,000.

　　756. The dried mushroom you sent us are far below the standard stipulated in the contract.

　　757.The quality of you shipment for our order is not in conformity with the specifications, we must therefore lodge a claim against you for the amount of ￡280,000.

　　758.We find the copper wire you supplied is not to the exact specifications of your sample.

　　759.Our customers complain that the goods are much inferior in quality to the samples.

　　760.The quality of the goods you shipped last week is much interior to that of the goods of our last order.

　　761. The inspection reveals that both the quantity and quality of the wheat delivered are not in conformity with those stipulated in the contract, though the packing is all in good condition.

　　762.Most of the shirts are of a smaller size. I wonder if you made a mistake when sending the goods.

　　763.There are too many defective items in this shipment.

　　764.The leather shoes you sent us last Friday are not the right size. They should be size 42.

　　765.The quality of the goods you sent us last week is too poor to suit the requirements of this market.

　　766.The quality of your shipment for your order No. 346 is far from the agreed specifications.

　　767.Closer inspection by the health officers showed that the canned fruit were considered unfit for human consumption.

　　768.The loss was due to the use of substandard bags for which you should be responsible.

　　769.It was found, upon examination ,that nearly 20% of the packages had been broken, apparently to faulty packing.

　　770.The survey report can certify that the weight shortage was caused by improper packing.

　　Part Two

　　771. A close inspection and a careful test by the China National Import & Export Commodity Inspection Bureau showed that some amplifiers are inferior quality.

　　772.We find that the quality, quantity and weight of the goods are not in conformity with those stipulated in this contract after re-inspection by the China Commodity Inspection Bureau, we are now returning the goods to you and lodge claims against you for compensation of losses.

　　773.The survey has revealed that the damage to the goods is attributable to rough handling.

　　774.The surveyor’s report indicates that there has been some serious damage to some of the goods.

　　775. On the basis of clause 15 of the contract, we place our claims before you as follows.

　　776.We have to put in a claim against you for all the losses sustained.

　　777.When taking delivery, we found that the cargo had been seriously wet by fresh water and putrefied. You must compensate us for the loss.

　　778.We require you to replace the damaged goods and grant us a special discount of five percent to compensate for the loss.