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办公室接电话英语口语

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  英语现在已经发展成为一个在世界范围内使用最广泛的语言。英语作为英美文化信息的载体和表现形式,一度深深地烙上了英美独有的文化印记。小编精心收集了办公室接电话英语口语,供大家欣赏学习!

  办公室接电话英语口语1

  电话留言

  Hello, it’s Marry available(有空)?

  你好,Marry现在有空吗?

  No, she’s in the meeting right now.

  不,她现在在开会。

  Can you give her a message for me?

  你能帮我给她留个言吗?

  Certainly.

  当然。

  This is Bob in the accounting, tell her I have her check.

  我是会计部得Bob,我这里有她的一张支票。

  I’ll give her the message.

  我会转告她的。

  办公室接电话英语口语2

  Making a Phone Call

  您好,XX公司。您有什么事?

  XX Company.Can I help you?

  A: ABC Company.Can I help you?

  B: Yes,Mr.Lee,please.

  我是XX公司的XX。

  This is XX of XX company.

  A: Hello,this is Sophie of P&G.

  B: Yes,how may I help you?

  请问XX在吗?/我找XX。

  May I speak to XX?

  A: May I speak to Ms.Austin?

  B: Sorry,shes at lunch.

  留言的办公室日常英语口语

  leave a message

  A: He isnt here now,would you like to leave a message?

  B: Please tell hI'm to give me a call.

  转告

  take a message

  A: The manager is at the meeting,can I take a message?

  B: Please tell hI'm Tom called.

  请问您怎么称说?

  Who shall I say is calling?

  =May I have your name?

  =Whos calling,please?

  A: Who shall I say is calling?

  B: James Henry,from London.

  接电话

  get the phone

  A: I'm busy now.Can someone get the phone?

  B: OK.I got it!

  接通…的电话

  put sb.on

  A: Could you put hI'm on?

  B: One moment,please.

  办公室日常英语口语表达为…接通电话

  put sb. through

  A: Would you put me through?

  B: OK,Ill get you the person in charge.

  请不要挂断。

  hang on =hold on

  A: Hang on please.Ive asked hI'm to receive the call.

  B: Sure,thank you.

  他正在接电话。

  He is on the phone.

  =He is on the other line.

  A: May I speak to Mr.Ding?

  B: He is on the phone now.

  过一会儿打过来

  call back later

  A: I'm in the middle of something.Could you call back later?

  B: No problem,Ill call you this afternoon.

  请给我回电话。

  call me back

  A: Could you have her call me back please?

  B: OK,Ill let her know.

  请转分机8096。

  Extension 8096,please.

  A: Extension 8096,please.

  B: One moment while I connect you.

  挂断电话

  hang up the phone =get off the phone

  A: Tell hI'm to come tomorrow.

  B: He has just hung up the phone.

  电话会议

  telephone conference

  A: There is a telephone conference you need to attend this afternoon.

  B: I got it,thanks!

  打国际长途

  make/place an international call

  =call overseas

  A: Id like to make an international call.

  B: Whats the number?

  对方付费电话

  collect call

  A: I need to make a collect call.

  B: Just one second,I will connect you.

  你太太的电话。

  Its your wife calling.

  =Your wife is on the phone.

  A: Its your wife calling.

  B: Please tell her Ill be right with her.

  你的电话

  There is a call for you.

  =You have a call.

  A: Mr.Smith,there is a call for you.

  B: Thank you.Ill take it here.

  打电话求援

  call for help/assistance

  A: It seems we should call for help.

  B: Yes,tell them to hurry.

  稍等。

  Just a moment. =Hold on,please.

  A: Hello,thank you for calling Mail Company.This is Adam speaking,how may I help you?

  B: Hello,I would like to speak to your manager of human resources,please.

  A: Just a moment,Ill check to see if she is at her desk.May I tell her who is calling?

  B: This is Catherine from Pingan Insurance.I'm calling in regards to our meeting next Monday.

  (电话)联系上…

  get hold of sb.= get in touch with sb.

  A:Hello,Bill, Daisy speaking.What can I do for you?

  B: Hello,Miss Daisy.So glad to get hold of you.

  I have an unexpected department meeting next Monday.

  Is there any possibility we can move our appointment for that day to Thursday?

  我想电话确认。

  I'm calling to confirm/check again.

  A: Hello.This is Emma.Who is calling please?

  B: This is Adam of Mail Company.

  I'm calling to confirm whether you are still available for the reception held by our company next Monday.

  我打电话是想…

  I'm calling to...

  A: Good afternoon,Mr.Joseph.This is Amy of Mail Company.

  I'm calling to see if its possible for you to meet me sometime tomorrow.

  B: Ok,would it be convenient for you to come in at 10 a.m.?

  我没听清。

  I didnt quite catch that.

  办公室日常英语口语对话小例子A: I'm sorry,I didnt quite catch that,could you please repeat the number?

  B: No problem,my office number is 82793796.

  办公室接电话英语口语3

  1.接电话必备第一句:自报家门

  经典表达:

  Hello, ABC Company. This is XXX. How may I help you?

  您好,ABC公司,我是XXX。有什么可以帮您吗?

  举一反三:

  Good morning. ABC Company. This is XXX speaking. May I help you?

  Thank you for calling. You’ve reached ABC Company. This is XXX.

  2.接电话必备第二句:Ta不在,请稍等片刻。

  经典表达:

  XXX is not available at the moment. Could you hold for a few minutes please?

  XXX现在无法接听您的电话,您能稍等片刻吗?

  举一反三:

  XXX is with a client now. Would you mind holding for a moment?

  XXX is currently unavailable. Can you please hold for a moment?

  We’re experiencing a high volume of calls. Would you please hold?

  3.接电话必备第三句:我为您转接。

  经典表达:

  I’ll transfer your call to XXX.

  我将为您转接到XXX.

  举一反三:

  I’ll transfer you over to XXX’s line.

  I’ll put you through.

  I’ll put XXX on the phone.

  I’ll get XXX for you.

  I’ll connet you.

  4.接电话必备第四句:稍后再打给您。

  经典表达:

  Would you leave your name and number and I can call you back?

  您能留下您的姓名和电话吗?我稍后再打给您?

  举一反三:

  Do you have a number I can reach you back at?

  I’ll be glad to return your call if you will leave your name and number。

  5.接电话必备第五句:您需要留个口信吗?

  经典表达:

  May I take a message for you?

  我能为您留个口信吗?

  举一反三:

  Can you leave a message?

  Would you like to leave a message?

  Can I transfer you to XXX’s voice mail?

  注:留言内容一般要包括以下几个方面。(1)致电人姓名,(2)致电人公司名称,(3)致电人电话号码/分机号,(4)留言的日期和时间,(5)收到留言后需要做出的回应(回拨电话还是等候致电人第二次打入),(6)留言记录者签名(以防收到留言的人有任何不明白的地方可以再沟通确认)。

  6.接电话必备第六句:您能再重复一遍吗?

  经典表达:

  Would you repeat that please?

  请您再重复一次好吗?

  举一反三:

  I beg your pardon?

  Would you say it once more please?

  Could you repeat what you just said?

  7.接电话必备第七句:感谢致电,结束通话

  经典表达:

  Thank you for your calling, have a nice day.

  感谢致电,祝您度过愉快的一天。

  举一反三:

  Thank you for calling, goodbye.

  Thank you very much, goodbye.

  
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