办公室接电话英语口语
英语现在已经发展成为一个在世界范围内使用最广泛的语言。英语作为英美文化信息的载体和表现形式,一度深深地烙上了英美独有的文化印记。小编精心收集了办公室接电话英语口语,供大家欣赏学习!
办公室接电话英语口语1
电话留言
Hello, it’s Marry available(有空)?
你好,Marry现在有空吗?
No, she’s in the meeting right now.
不,她现在在开会。
Can you give her a message for me?
你能帮我给她留个言吗?
Certainly.
当然。
This is Bob in the accounting, tell her I have her check.
我是会计部得Bob,我这里有她的一张支票。
I’ll give her the message.
我会转告她的。
办公室接电话英语口语2
Making a Phone Call
您好,XX公司。您有什么事?
XX Company.Can I help you?
A: ABC Company.Can I help you?
B: Yes,Mr.Lee,please.
我是XX公司的XX。
This is XX of XX company.
A: Hello,this is Sophie of P&G.
B: Yes,how may I help you?
请问XX在吗?/我找XX。
May I speak to XX?
A: May I speak to Ms.Austin?
B: Sorry,shes at lunch.
留言的办公室日常英语口语
leave a message
A: He isnt here now,would you like to leave a message?
B: Please tell hI'm to give me a call.
转告
take a message
A: The manager is at the meeting,can I take a message?
B: Please tell hI'm Tom called.
请问您怎么称说?
Who shall I say is calling?
=May I have your name?
=Whos calling,please?
A: Who shall I say is calling?
B: James Henry,from London.
接电话
get the phone
A: I'm busy now.Can someone get the phone?
B: OK.I got it!
接通…的电话
put sb.on
A: Could you put hI'm on?
B: One moment,please.
办公室日常英语口语表达为…接通电话
put sb. through
A: Would you put me through?
B: OK,Ill get you the person in charge.
请不要挂断。
hang on =hold on
A: Hang on please.Ive asked hI'm to receive the call.
B: Sure,thank you.
他正在接电话。
He is on the phone.
=He is on the other line.
A: May I speak to Mr.Ding?
B: He is on the phone now.
过一会儿打过来
call back later
A: I'm in the middle of something.Could you call back later?
B: No problem,Ill call you this afternoon.
请给我回电话。
call me back
A: Could you have her call me back please?
B: OK,Ill let her know.
请转分机8096。
Extension 8096,please.
A: Extension 8096,please.
B: One moment while I connect you.
挂断电话
hang up the phone =get off the phone
A: Tell hI'm to come tomorrow.
B: He has just hung up the phone.
电话会议
telephone conference
A: There is a telephone conference you need to attend this afternoon.
B: I got it,thanks!
打国际长途
make/place an international call
=call overseas
A: Id like to make an international call.
B: Whats the number?
对方付费电话
collect call
A: I need to make a collect call.
B: Just one second,I will connect you.
你太太的电话。
Its your wife calling.
=Your wife is on the phone.
A: Its your wife calling.
B: Please tell her Ill be right with her.
你的电话
There is a call for you.
=You have a call.
A: Mr.Smith,there is a call for you.
B: Thank you.Ill take it here.
打电话求援
call for help/assistance
A: It seems we should call for help.
B: Yes,tell them to hurry.
稍等。
Just a moment. =Hold on,please.
A: Hello,thank you for calling Mail Company.This is Adam speaking,how may I help you?
B: Hello,I would like to speak to your manager of human resources,please.
A: Just a moment,Ill check to see if she is at her desk.May I tell her who is calling?
B: This is Catherine from Pingan Insurance.I'm calling in regards to our meeting next Monday.
(电话)联系上…
get hold of sb.= get in touch with sb.
A:Hello,Bill, Daisy speaking.What can I do for you?
B: Hello,Miss Daisy.So glad to get hold of you.
I have an unexpected department meeting next Monday.
Is there any possibility we can move our appointment for that day to Thursday?
我想电话确认。
I'm calling to confirm/check again.
A: Hello.This is Emma.Who is calling please?
B: This is Adam of Mail Company.
I'm calling to confirm whether you are still available for the reception held by our company next Monday.
我打电话是想…
I'm calling to...
A: Good afternoon,Mr.Joseph.This is Amy of Mail Company.
I'm calling to see if its possible for you to meet me sometime tomorrow.
B: Ok,would it be convenient for you to come in at 10 a.m.?
我没听清。
I didnt quite catch that.
办公室日常英语口语对话小例子A: I'm sorry,I didnt quite catch that,could you please repeat the number?
B: No problem,my office number is 82793796.
办公室接电话英语口语3
1.接电话必备第一句:自报家门
经典表达:
Hello, ABC Company. This is XXX. How may I help you?
您好,ABC公司,我是XXX。有什么可以帮您吗?
举一反三:
Good morning. ABC Company. This is XXX speaking. May I help you?
Thank you for calling. You’ve reached ABC Company. This is XXX.
2.接电话必备第二句:Ta不在,请稍等片刻。
经典表达:
XXX is not available at the moment. Could you hold for a few minutes please?
XXX现在无法接听您的电话,您能稍等片刻吗?
举一反三:
XXX is with a client now. Would you mind holding for a moment?
XXX is currently unavailable. Can you please hold for a moment?
We’re experiencing a high volume of calls. Would you please hold?
3.接电话必备第三句:我为您转接。
经典表达:
I’ll transfer your call to XXX.
我将为您转接到XXX.
举一反三:
I’ll transfer you over to XXX’s line.
I’ll put you through.
I’ll put XXX on the phone.
I’ll get XXX for you.
I’ll connet you.
4.接电话必备第四句:稍后再打给您。
经典表达:
Would you leave your name and number and I can call you back?
您能留下您的姓名和电话吗?我稍后再打给您?
举一反三:
Do you have a number I can reach you back at?
I’ll be glad to return your call if you will leave your name and number。
5.接电话必备第五句:您需要留个口信吗?
经典表达:
May I take a message for you?
我能为您留个口信吗?
举一反三:
Can you leave a message?
Would you like to leave a message?
Can I transfer you to XXX’s voice mail?
注:留言内容一般要包括以下几个方面。(1)致电人姓名,(2)致电人公司名称,(3)致电人电话号码/分机号,(4)留言的日期和时间,(5)收到留言后需要做出的回应(回拨电话还是等候致电人第二次打入),(6)留言记录者签名(以防收到留言的人有任何不明白的地方可以再沟通确认)。
6.接电话必备第六句:您能再重复一遍吗?
经典表达:
Would you repeat that please?
请您再重复一次好吗?
举一反三:
I beg your pardon?
Would you say it once more please?
Could you repeat what you just said?
7.接电话必备第七句:感谢致电,结束通话
经典表达:
Thank you for your calling, have a nice day.
感谢致电,祝您度过愉快的一天。
举一反三:
Thank you for calling, goodbye.
Thank you very much, goodbye.
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