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购物实用英语口语:银行卡有问题

陈响分享

  大家好,我是豆子!今天我写了关于购物时卡有问题,打电话给银行的对话,让我们一起来看看吧!

  Hello, my dear friends! How are you doing today? Today, I drafted a short conversation about fix problems of debit card by calling to the bank.

  A: Hi, ABC Bank Service Department, how can I help you?

  你好ABC银行客服,您有什么问题?

  B: Hi, there is something wrong with my debit card.

  你好,我的储蓄卡有点问题。

  A: Ok, may I verify your information?

  好的,我先核对您的信息可以吗?

  B: Sure, my name is Kim Spencer.

  好的,报名字!

  A: What is your address and phone number in our record?

  我们记录里您的地址和电话。

  B: The address is No.66 Shaw Street, East Lansing, MI 48825. My phone number is 123-456-7890.

  分别报,(都是我编的!)

  A: Ok, Ms. Spencer, what is your problem.

  好的,您的问题是什么?

  B: I am shopping right now. I just paid for my jacket, but the transaction was declined, and I am pretty sure I have enough money in my bank account.

  我正在购物,我刚要给一个夹克付钱,但是交易被拒绝了,我很确定我的账户里有足够的钱。

  A: Ok, Let me check. Hold on, please.

  行,我给您查查,等一下!

  B: Sure.

  好的。

  A: So, the record shows that you had several transactions this afternoon, and there was one transaction declined.

  好的,记录显示您下午买了好几样,然后有一个被拒绝了。

  B: Yes, I am in outlets today, so I bought some clothes.

  是的,我在奥特莱斯买东西,买了几件衣服。

  A: I got it, it was declined because the abnormal transaction behavior. To avoid fraud, your account was locked. You want to authorize this transaction, right?

  明白,被拒是因为你今天购物跟平时不太一样(意思就是你平时不花这么多钱买买买!)为了防止诈骗,您的账户被锁定了,所以你要授权这个交易对吗?

  B: Yes, please!

  是的。

  A: Ok, it is processed to unlock, you may continue to finish your transaction right now.

  解锁处理好了,您可以继续购物了。

  B: Thank you very much! I appreciate your help.

  太感谢了, 感激你的帮助

  A: You are welcome, have a nice day.

  别客气,祝您今天愉快。

  A: You too!

  你也是!

  公众号:跟着豆子学口语

  本文为原创文章,版权归作者所有,未经授权不得转载!


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